FAQ

Frequently Asked Questions - Digital Skills Lab
FAQ

Frequently Asked Questions

Got questions? We've got answers. Find everything you need to know about our courses, payments, and career support.

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General Questions

Everything you need to know about Digital Skills Lab

What is Digital Skills Lab?

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Digital Skills Lab is an initiative by Oxyneo Tech that provides industry-relevant, practical skills training in digital marketing, AI tools, freelancing, web development, and more. Our courses are designed for Indian students and professionals who want to learn practical skills in Hinglish (Hindi + English) with real-world projects.

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Who are these courses for?

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Our courses are perfect for:

  • Students who want to build job-ready skills
  • Working professionals looking to upskill or switch careers
  • Freelancers who want to grow their business
  • Entrepreneurs who want to market their own business
  • Beginners with zero experience – we start from basics!
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What language are classes conducted in?

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All classes are conducted in Hinglish (Hindi + English mix) so that students can understand concepts easily. Technical terms are explained in simple language. No complex English – just easy-to-understand teaching!

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Are classes online or offline?

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All classes are 100% online live classes conducted on Zoom/Google Meet. You can attend from anywhere – your home, hostel, or even while traveling. Classes are also recorded, so if you miss a session, you can watch it later.

What is the class schedule?

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All courses are designed for working professionals and students:

  • Weekend batches: Saturday & Sunday
  • Class duration: 1.5 hours per class
  • Total duration: 2 months (8 weeks)

This schedule ensures you can learn without disrupting your job or college.

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What if I miss a class?

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Don't worry! All live classes are recorded and shared with students. You can watch the recordings anytime, anywhere. You'll also get access to all study materials, presentations, and resources.

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Courses & Curriculum

Details about our courses and what you'll learn

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What courses do you offer?

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We offer 9 industry-focused courses:

  1. Advanced Digital Marketing & Growth Strategy
  2. Social Media Marketing & Personal Branding
  3. Performance Marketing & Paid Advertising
  4. Advanced Search Engine Optimization (SEO)
  5. Digital Freelancing & Agency Building
  6. E-Commerce & Dropshipping Business
  7. AI-Powered Marketing & Automation
  8. Professional WordPress Website Development
  9. Interview Preparation & Career Acceleration
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Do you teach AI tools?

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Yes! All our courses include practical AI tool training. You'll learn:

  • ChatGPT – for content, ideas, and strategy
  • Gemini & Claude – AI alternatives
  • Canva AI – for image generation and design
  • AI automation tools – Make, n8n, and more

All tools taught are completely free to use.

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Will I get real client work experience?

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Yes! Most of our courses include hands-on projects with real clients or real business scenarios. You'll work on:

  • Live marketing campaigns
  • Real website audits
  • Content creation for actual businesses
  • Ad campaign management

This practical experience helps you build a portfolio that impresses employers.

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Do I need to buy any paid tools?

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No! 100% free tools only. We teach only tools that have generous free tiers. You won't need to spend any money on software during the course. All recommended tools are completely free to use.

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What if I'm a complete beginner?

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Perfect! Our courses are designed for beginners. We start from absolute basics and gradually move to advanced topics. No prior experience required – just a willingness to learn. All concepts are explained in simple Hinglish with practical examples.

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How is this different from regular coaching classes?

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Our courses are not regular theory-based coaching. Here's what makes us different:

  • Practical focus – Real projects, not just assignments
  • AI integration – Learn tools that agencies actually use
  • Portfolio building – Walk out with work samples
  • Lifetime career support – Ongoing guidance forever
  • Free tools only – No expensive software to buy
  • Hinglish teaching – Easy to understand
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Payments & Fees

All you need to know about course investments

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How much do the courses cost?

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Course fees vary based on the program:

  • Most courses: ₹15,000
  • Select courses: ₹12,000
  • Interview Preparation: ₹10,000

All fees are all-inclusive – no hidden costs. You get live classes, recordings, projects, certificate, and lifetime support.

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Do you offer EMI options?

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Yes! EMI options are available. You can pay in easy monthly installments with no-cost EMI options through your credit card or UPI. Contact us on WhatsApp for more details about EMI plans.

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What payment methods do you accept?

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We accept multiple payment methods:

  • Credit/Debit Cards – Visa, Mastercard, RuPay
  • UPI – Google Pay, PhonePe, Paytm
  • Net Banking – All major banks
  • Wallets – Paytm, Mobikwik
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Is there a refund policy?

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Yes, we offer a 7-day money-back guarantee. If you're not satisfied with the course within the first 7 days, contact us and we'll process a full refund. No questions asked.

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Certificate & Career Support

Your career growth is our priority

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Will I get a certificate?

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Yes! Upon successful completion of the course, you will receive a Digital Skills Lab Certificate of Completion powered by Oxyneo Tech. The certificate is verifiable via QR code and can be added to your LinkedIn profile and resume.

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What kind of career support do you provide?

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We provide lifetime career support to all our students:

  • Resume optimization – ATS-friendly resume review
  • LinkedIn profile – Optimization tips
  • Interview preparation – Mock interviews with feedback
  • Portfolio building – Showcase your work
  • Job referrals – Connect with our hiring partners
  • Ongoing guidance – Even after you get a job
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Do you help with placements?

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While we don't guarantee placements, we provide:

  • Placement assistance – Job search strategies
  • Hiring partner network – We share opportunities from partner companies
  • Referral support – We refer deserving candidates
  • Interview preparation – To help you crack interviews

Many of our students have successfully landed jobs at companies like Google, Amazon, Meta, Flipkart, and various startups.

Is career support really lifetime?

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Absolutely! Once you're our student, you're always our student. Even years after completing the course, you can reach out for resume updates, interview tips, career advice, or guidance. We're here for your entire career journey.

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Technical Requirements

What you need to get started

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What device do I need for the course?

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You'll need:

  • A laptop or desktop computer (recommended for hands-on practice)
  • Stable internet connection – at least 2 Mbps
  • Webcam and microphone – for interactive sessions (optional but recommended)

A smartphone can work for attending classes, but for practical work, a laptop is strongly recommended.

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Can I attend classes on my phone?

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Yes, you can attend live classes on your phone through the Zoom/Google Meet app. However, for hands-on practice (like using Canva, ChatGPT, or WordPress), a laptop is highly recommended. You'll get the best learning experience with a laptop.

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Do I need to install any software?

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Most tools we use are cloud-based and work in your browser – no installation needed! For some courses (like WordPress), you might need to install free software like Local WP, but we'll guide you step by step.

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What internet speed do I need?

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A minimum of 2 Mbps internet speed is recommended for smooth video classes. If your connection is slower, you can still attend audio-only or watch recordings later. All classes are recorded and available for download.

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Enrollment Process

How to join a course

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How do I enroll in a course?

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Enrolling is simple:

  1. Browse our courses and choose the one you like
  2. Click on "For More Details - WhatsApp Us" button
  3. Chat with our team on WhatsApp
  4. Complete payment via UPI, card, or net banking
  5. Get instant access to course materials and class links
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When does the next batch start?

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New batches start every month. Contact us on WhatsApp for the exact start dates of your chosen course. Typically, batches begin on the first weekend of every month.

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How many students in a batch?

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We keep our batches small (typically 25-30 students) to ensure individual attention. Everyone gets opportunities to ask questions and interact with the instructor during live sessions.

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Can I talk to someone before enrolling?

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Absolutely! Just click the WhatsApp button on any course page and chat with our team. We're happy to answer all your questions, help you choose the right course, and guide you through the enrollment process.

Still Have Questions?

We're here to help! Chat with us on WhatsApp or send us an email. Our team typically responds within 30 minutes during business hours.

+91-75056-56427 • courses@oxyneotech.com

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